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Contact Council

How to contact us

For after hours urgent matters please call 1300 242 686 and follow the prompts.


  • Or visit us at the following customer service centres



Opening Hours


    Emerald     Corner of Egerton and Borilla Streets, Emerald     8.30am-5pm     FREECALL

1300 242 686

    Blackwater     10 Mackenzie Street, Blackwater     8.30am-5pm
    Capella     4 Conran Street, Capella     8.30am-5pm
    Duaringa     12 William Street, Duaringa 8.30am-5pm
    Springsure     29 Eclipse Street, Springsure     8.30am-5pm
    Rolleston Transaction Centre     17 Warrijo Street, Rolleston     9am-4.30pm
    Tieri Transaction Centre     Cnr Grasstree and Anncrouye St, Tieri     8.30am-5pm


Visit our Customer Service page for information on our charter and how you can provide feedback on your experience.

Emergency Management Dashboard

Up-to-date weather, road closure and disaster information.