Write to us by letter, fax, email or submit online below.
We will accept anonymous complaints, however, if insufficient information is provide we may refuse to investigate.
Ask to be referred to the immediate supervisor, manager or general manager of the department. We will endeavour to review the matter and respond to your complaint immediately. However, if this is not possible we will provide an interim response within 5 business days and provide regular updates on the progress of your issue until it is resolved.
If you cannot reach a satisfactory outcome for your complaint you may want to refer it to the Queensland Ombudsman.
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