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Current vacancies

Applying for a position with council

To apply for our traineeship program please visit our traineeships page.

To apply for any positions listed below please complete the online application form.

Alternatively forward your resume, covering letter and application cover sheet demonstrating your previous relevant work experience via email or post to: Human Resources, Central Highlands Regional Council PO Box 21, EMERALD QLD 4720

Central Highlands Regional Council is an Equal Opportunity Employer and offers a smoke free work environment.

For more information about the current vacancies click on the plus next to the job title.

  • 10627 Supervisor Customer Service

    Position

    Award/Salary

    Closing Date

    10627 Supervisor Customer Service

    Department: Customer & Commercial Services
    Location: Emerald

    POSITION OBJECTIVE:
    The Supervisor Customer Service will be responsible for the day to day supervision and leadership of the Customer Service team and Touchpoint Contact Centre ensuring excellent
    customer service is provided to both internal and external customers.

    KEY RESPONSIBILITIES
    The key responsibilities for the position are:

    1. Analysis and Reporting. Accurate analysis of and reporting on Customer Service functions and trending issues for use in monthly and quarterly reports as required.
      Customer Service. Provide and coordinate the consistent, accurate & timely provision of customer service both internally and externally to Council.
    2. Data Integrity. Maintain records for specified services and protect the confidentiality of the organisation’s customers and data as required by Council’s Code of Conduct and Records
      Management policies and procedures.
    3. Financial. Monitor and report on financial transactions, cash handling, receipting and banking processes in accordance with established procedures.
    4. Policy and Procedure. Implement customer service procedures, functions and Council systems including customer request management (CRM), Authority receipting and
      Touchpoint contact centre and ensure they are operating efficiently and effectively. Work closely with the Coordinator Customer Service to provide advice on the development and improvement of policies, procedures and processes.
    5. Supervision. Ensure staff operate efficiently in a favorable team environment and meet operational requirements. Management of RDO’s, annual leave and training to ensure
      adequate coverage during peak operating periods.

    SELECTION CRITERIA
    Your application must include a separate document addressing the follow selection criteria:

    • Summarise your time management skills and how they support the delivery of excellent customer service.
    • A minimum of 2 years demonstrated experience supervising a frontline service delivery team.
    • Well-developed computer skills and demonstrated experience in report writing.
    • Demonstrated skills in conflict resolution and ability to deal with challenging customers.

    MANDATORY REQUIREMENTS OF POSITION

    • Demonstrated ability to lead a team within a constantly changing environment whilst maintaining team motivation and enthusiasm.
    • High level of customer service skills developed as a result of extensive experience in a customer contact environment.
    • Exceptional verbal and written communication skills including the ability to organise and communicate information clearly through a variety of customer contact situations (Face to face, phone or written interactions)
    • In depth knowledge of Council’s customer contact systems, operations, policies and procedures or the ability to rapidly acquire this extensive base knowledge
    • Minimum of Queensland C Class provisional driver’s licence.

    PRE-EMPLOYMENT CHECKS
    As part of the interview process you are required to undertake the following pre-employment checks:

    • Right to Work in Australia
    • Medical Assessment including Drug & Alcohol testing.

    Central Highlands Regional Council will arrange these checks for the preferred candidate following interview.

    BENEFITS
    There are some great benefits working for Council, including:

    • A generous superannuation scheme – 12% for employees contributing 6%, total 18% (conditions apply)
    • 5 weeks annual leave with 17.5% leave loading
    • Uniforms supplied
    • Payroll deductions and salary sacrifice options
    • Wages paid fortnightly
    • Employee Assistance Program
    • Rostered days off

    For further information about the role please refer to the POSITION DESCRIPTION or contact Rebecah Brosnan, Manager Customer Service on 1300 242 686.

    QLGIA Stream A - Level 3.1 = $66,331.95 p.a plus super

    12 Noon, Monday 26 November 2018

  • 10243 & 10255 Plant Operator/Labourer - Blackwater

    Position

    Award/Salary

    Closing Date

    10243 & 10255 Plant Operator/Labourer – Blackwater

    Department: Infrastructure & Utilities
    Location: Blackwater

    POSITION OBJECTIVE:
    The Plant Operator / Labourer will be required to undertake plant operation and labouring duties across the Central Highlands Regional Council area as directed by the Supervisor. The position may at times be required to undertake duties such as traffic control, operation of small and medium plant.

    KEY RESPONSIBILITIES
    The key responsibilities for the position are:

    1. Plant Operation and Maintenance: Ensure safe and competent operation of assigned plant to Council and TMR Standards on road networks and Civil Construction/Maintenance projects. Adopt best practice in relation to road maintenance and construction activities. Undertake regular maintenance checks on any assigned plant.
    2. Labouring Duties: Carry out a variety of manual tasks associated with Council’s undertakings which may include but not limited to; pot hole patching, concrete and drainage works, site mark out, operation of hand held and mechanical power tools etc.
    3. Training and Development: To actively participate in ongoing training and self-development to achieve continuous improvement for yourself and council.

    SELECTION CRITERIA
    Your application must demonstrate your skills, qualifications and experience in the following mandatory requirements:

    • General Construction Induction Card.
    • Minimum of Queensland C class provisional driver’s licence.
    • Statement of Attainment or Ticket for various construction plant

    PRE-EMPLOYMENT CHECKS
    As part of the interview process you are required to undertake the following pre-employment checks:

    • Right to Work in Australia
    • Medical Assessment including Functional Capacity Assessment and Drug & Alcohol testing.

    Central Highlands Regional Council will arrange these checks for the preferred candidate following interview.

    BENEFITS
    There are some great benefits working for Council, including:

    • A generous superannuation scheme – 12% for employees contributing 6%, total 18% (conditions apply)
    • 5 weeks annual leave with 17.5% leave loading
    • Uniforms and PPE supplied
    • Payroll deductions and salary sacrifice options
    • Wages paid fortnightly
    • Employee Assistance Program
    • 9 day fortnight

    For further information about the role please refer to the POSITION DESCRIPTION or contact Joel Kuczynski, Supervisor Maintenance Urban on 1300 242 686.

    QLGIA Stream B - Level 3 = $55, 340.54 p.a plus super

    12 Noon, Monday 26 November 2018

  • 10284 & 10318 Plant Operator/Labourer Parks & Gardens - Emerald

    Position

    Award/Salary

    Closing Date

    10284 & 10318 Plant Operator/Labourer Parks & Gardens – Emerald

    Department: Communities
    Location: Emerald

    POSITION OBJECTIVE:
    The Plant Operator/Labourer will be required to undertake a range of duties as directed by the Supervisor Parks and Gardens including the maintenance to Council’s parks and garden assets and the operation of various plant and equipment in a safe manner.

    KEY RESPONSIBILITIES
    The key responsibilities for the position are:

    1. Decision making. Daily responsibilities/tasks including resolving on the job issues to be carried out efficiently and effectively using education, experience, expertise and previous training, when deciding on the appropriate equipment and council procedure to use.
    2. Operation and Maintenance. Ensure safe and competent operation of all Council equipment, including carrying out regular maintenance checks.
    3. Environmental awareness. Awareness and preparation of a safe work area including all plant and equipment must be maintained at all times, ensuring the safety of employees and the public.

    SELECTION CRITERIA
    Your application must demonstrate your skills, qualifications and experience in the following mandatory requirements:

    • General Construction Induction Card.
    • Minimum of Queensland C class provisional driver’s licence.
    • Demonstrated ability to undertake physical tasks associated with the position
    • Sound standard of communication skills, including responding to routine enquires from the general public and fellow employees, and recording activities and standard information.

    PRE-EMPLOYMENT CHECKS
    As part of the interview process you are required to undertake the following pre-employment checks:

    • Right to Work in Australia
    • Medical Assessment including Functional Capacity Assessment and Drug & Alcohol testing.

    Central Highlands Regional Council will arrange these checks for the preferred candidate following interview.

    BENEFITS
    There are some great benefits working for Council, including:

    • A generous superannuation scheme – 12% for employees contributing 6%, total 18% (conditions apply)
    • 5 weeks annual leave with 17.5% leave loading
    • Uniforms and PPE supplied
    • Payroll deductions and salary sacrifice options
    • Wages paid fortnightly
    • Employee Assistance Program
    • 9 day fortnight

    For further information about the role please refer to the POSITION DESCRIPTION or contact Heath Parker, Supervisor Parks & Gardens on 1300 242 686.

    QLGIA Stream B - Level 3 = $55,340.54 p.a

    12 Noon, Monday 26 November 2018

  • 10114 Diesel Fitter/Mechanic - Capella

    Position

    Award/Salary

    Closing Date

    10114 Diesel Fitter/Mechanic – Capella

    Department: Corporate Services
    Location: Capella

    POSITION OBJECTIVE:
    The Diesel Fitter / Mechanic is responsible for the efficient and effective maintenance and servicing of councils’ plant and fleet to industry standards. This includes both in the field and in workshop repairs and servicing of small and heavy plant in councils’ fleet.

    KEY RESPONSIBILITIES
    The key responsibilities for the position are:

    1. Workshop Operations. Ensure the timely and effective completion of repairs and maintenance for all Council plant and equipment in line with CHRC’s specifications, policies and corporate goals.
    2. Compliance. Ensure all work practices are conducted in a safe manner in line with relevant  legislative and Council requirements
    3. Recording and Reporting. Ensure maintenance history for plant and equipment is recorded, relevant records and reports are delivered to management
    4. Project Delivery. Contribute to the successful delivery of workshop projects, taking responsibility as directed.
    5. NHVAS. Monitor and coordinate the National Heavy Vehicle Accreditation Scheme (NHVAS) across the CHRC Fleet.

    SELECTION CRITERIA
    Your application must demonstrate your skills, qualifications and experience in the following mandatory requirements:

    • Trade qualification as Diesel Fitter and or Motor Mechanic
    • Minimum of Queensland C class provisional drivers licence
    • Substantial experience working on heavy vehicles and earthmoving plant

    PRE-EMPLOYMENT CHECKS
    As part of the interview process you are required to undertake the following pre-employment checks:

    • Right to Work in Australia
    • Qualification Check
    • Medical Assessment including Functional Capacity Assessment and Drug & Alcohol testing.

    Central Highlands Regional Council will arrange these checks for the preferred candidate following interview.

    BENEFITS
    There are some great benefits working for Council, including:

    • A generous superannuation scheme – 12% for employees contributing 6%, total 18% (conditions apply)
    • 5 weeks annual leave with 17.5% leave loading
    • Uniforms and PPE supplied
    • Payroll deductions and salary sacrifice options
    • Wages paid fortnightly
    • Employee Assistance Program
    • 9 day fortnight
    • Annual Tool Allowance

    For further information about the role please refer to the POSITION DESCRIPTION or contact David Higgins, Coordinator Workshops on 1300 242 686.

    QLGIA Stream C - Level C10 = $70,063.01 p.a plus super

    12 Noon, Monday 26 November 2018

  • 10189 Diesel Fitter/Mechanic - Springsure

    Position

    Award/Salary

    Closing Date

    10189 Diesel Fitter/Mechanic – Springsure

    Department: Corporate Services
    Location: Springsure

    POSITION OBJECTIVE:
    The Diesel Fitter / Mechanic is responsible for the efficient and effective maintenance and servicing of councils’ plant and fleet to industry standards. This includes both in the field and in workshop repairs and servicing of small and heavy plant in councils’ fleet.

    KEY RESPONSIBILITIES
    The key responsibilities for the position are:

    1. Workshop Operations. Ensure the timely and effective completion of repairs and maintenance for all Council plant and equipment in line with CHRC’s specifications, policies and corporate goals.
    2. Compliance. Ensure all work practices are conducted in a safe manner in line with relevant  legislative and Council requirements
    3. Recording and Reporting. Ensure maintenance history for plant and equipment is recorded, relevant records and reports are delivered to management
    4. Project Delivery. Contribute to the successful delivery of workshop projects, taking responsibility as directed.
    5. NHVAS. Monitor and coordinate the National Heavy Vehicle Accreditation Scheme (NHVAS) across the CHRC Fleet.

    SELECTION CRITERIA
    Your application must demonstrate your skills, qualifications and experience in the following mandatory requirements:

    • Trade qualification as Diesel Fitter and or Motor Mechanic
    • Minimum of Queensland C class provisional drivers licence
    • Substantial experience working on heavy vehicles and earthmoving plant

    PRE-EMPLOYMENT CHECKS
    As part of the interview process you are required to undertake the following pre-employment checks:

    • Right to Work in Australia
    • Qualification Check
    • Medical Assessment including Functional Capacity Assessment and Drug & Alcohol testing.

    Central Highlands Regional Council will arrange these checks for the preferred candidate following interview.

    BENEFITS
    There are some great benefits working for Council, including:

    • A generous superannuation scheme – 12% for employees contributing 6%, total 18% (conditions apply)
    • 5 weeks annual leave with 17.5% leave loading
    • Uniforms and PPE supplied
    • Payroll deductions and salary sacrifice options
    • Wages paid fortnightly
    • Employee Assistance Program
    • 9 day fortnight
    • Annual Tool Allowance

    For further information about the role please refer to the POSITION DESCRIPTION or contact David Higgins, Coordinator Workshops on 1300 242 686.

    QLGIA Stream C - Level C10 = $70,063.01 p.a plus super

    12 Noon, Monday 26 November 2018

  • 10648 Manager Project Development & Contract Delivery

    Position

    Award/Salary

    Closing Date

    10648 Manager Project Development & Contract Delivery

    Department: Infrastructure & Utilities
    Location: Emerald

    POSITION OBJECTIVE
    Manage the Project Development and Contract Delivery Branch, supporting Branch Managers, as asset custodians, with the development and implementation of the Council adopted multiple year capital works program. Providing a lead role in procuring the planning, design, construction and implementation of significant, outsourced capital projects. Supervise staff delivering flood mitigation projects, early warning network development, development engineering, assets, corridor management, road infrastructure planning and design.

    KEY RESPONSIBILITIES
    The key responsibilities for the position are:

    Strategy Development: Defines appropriate and affordable long term service delivery mechanisms, including resourcing the implementation of Council adopted capital works and infrastructure projects. Develops annual and long term capital budgets and works programs ensuring correlation to council’s strategic asset management plans. Thinks at the ‘big picture’ level; entertains wide‐ranging possibilities in developing a vision for the future; works across several timeframes; translates strategic direction into day‐today activities.

    Leadership and People Management: Demonstrates strong leadership skills whilst also developing, coaching, motivating and supporting team members to deliver service excellence. Ensure the continual provision of staff training and development whilst constructively challenging inappropriate behaviours and actions. Uphold and demonstrate Council’s values; promote a whole-of-Council approach to problem solving and service delivery.

    Project and Contract Management. Manages project delivery, making detailed plans to accomplish goals whilst directing the integration of technical activities within an appropriate legal framework. Provides high level engineering advice and project management experience in the planning, development and construction phases of major projects. Manages and delivers design programs generated by strategic asset management plans or opportunistic projects that may arise. Implements and manages contracts within an appropriate legal framework. Consults, liaises with and influences key stakeholders; produces detailed project plans where objectives are clearly defined and action steps for achieving them are clearly specified; monitors performance against objectives and manages project risks and issues; ensures project objectives are met.

    Investigations: Researches project feasibility and whole-of-life costs for business cases to support project justification and grant funding applications. Also leads investigations into disciplinary issues and grievances and provide support to staff involved in the process.

    Stakeholder engagement: Establishes a reputation for reliance and trust across the spectrum of stakeholders, including other levels of government, councillors, management, peers, fellow workers and the general public. Identifies issues in common for one or more stakeholders and builds mutually beneficial partnerships. Identifies and responds to stakeholder’s underlying needs; uses understanding of the stakeholder’s organisational context to ensure outcomes are achieved; finds innovative solutions to resolve stakeholder issues.

    SELECTION CRITERIA
    Your application must demonstrate your skills, qualifications and experience in the following mandatory requirements:

    • Tertiary qualification in Civil Engineering or Project Management.
    • Extensive experience in local government at senior manager level in engineering or project management.
    • Demonstrated ability in project management, contract procurement, contract supervision and contract administration, including managing project planning, design and construction of a wide range of municipal infrastructure projects.
    • Demonstrated ability to manage and develop staff.
    • Minimum of Queensland C class provisional drivers licence.

    PRE-EMPLOYMENT CHECKS
    As part of the interview process you are required to undertake the following pre-employment checks:

    • Right to Work in Australia
    • Qualification Check
    • Medical Assessment including Drug & Alcohol testing.

    Central Highlands Regional Council will arrange these checks for the preferred candidate following interview.

    For further information about the role please refer to the POSITION DESCRIPTION or contact Gerhard Joubert, General Manager Infrastructure & Utilities on 1300 242 686.

    Contract Remunneration Package circa. $188,000.00

    12 Noon, Monday 19 November 2018

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