Please follow these steps when attending a blocked sewer or a leaking water issue (for both during and after office hours):
- If the sewer blockage is Council's responsibility, call the Council (1300 242 686) and the duty staff will attend to the matter.
- In the case of a water leak, if it is detected beyond the water meter, it is the property owners responsibility, and the invoice addressed to the them.
- If the water leak is before the water meter, please call Council to attend.
If you are unsure about responsibility, please contact Council in the first instance.
IMPORTANT NOTICE - FLUORIDATION OF WATER in the CENTRAL HIGHLANDS
The Central Highlands townships of Blackwater, Emerald, Rubyvale, Sapphire and Tieri are set to receive fluoridated drinking water from 31 December 2011.
The introduction of fluoride to our drinking water is a mandatory legal requirement under the Water Fluoridation Act 2008. All water providers servicing communities of more than 1,000 people need to comply with this State Government legislation.
Commissioning work is expected to commence from the middle of November. Fluoride will be added periodically from this time, with permanent fluoridation commencing from 31 December 2011, as mandated by the State legislation.
For more information on the addition to fluoride to our drinking water, you can visit the Queensland Health websitehttp:/health.qld.gov.au/fluorideor telephone Queensland Health on 1300 HEALTH or 13 432 584.
Official Media Release PDF
Central Highlands Regional Council has recently commenced a meter replacement program which will see the replacement of Councils aging water meter fleet throughout the region. Council currently provides water connections to approximately 9500 domestic, commercial and industrial lots within the region.
The program results from studies into water demand management and investigations into reticulation system water losses which have identified that major improvements in water management can be found by the replacement of old water meters. Water Utilities staff developed a System Leakage Management Plan that demonstrates the commitment of Central Highlands Regional Council to manage our water infrastructure and comply with our legislative requirements. This document demonstrates our commitment to ensuring that we have a sustainable water supply that will support growth and development in our communities in Anakie, Bauhinia, Blackwater, Bluff, Capella, Comet, Dingo, Duaringa, Emerald, Rolleston, Rubyvale, Sapphire, Springsure and Tieri.
Every Council at one stage or another eventually replaces their entire water meter fleet, some do it in an adhoc manner where meters are replaced when they are discovered to be damaged or faulty. Given that the Council now has quite a large number of meters that have or are approaching their useful life, our approach is to replace all meters that exceed a certain age so we result in a predominately new water meter fleet.
All work being carried out will be by Council staff and awarded contractors. Staff and contractors will be door knocking affected residents prior to any interruptions of individual water services.
If residents have any questions or concerns regarding the replacement of water meters, please contact CHRC Manager Water Utilities Mr. David Karrol on 1300 242 686.