Rates Information Rates Information

Billing Cycle


Rates in Central Highlands Region are now levied biannually.
Ratepayers usually have 30 days to pay their rates to receive the 15% discount offered by Council, however for the September 2013 rates you will have 60 days to pay you rates and receive the discount.  Water usage charges are also included rates notices. To view our Frequently Asked Questions about Billing Cycle change please click here.


Supplementary Notices


Supplementary Notices may be issued at various times during the year to some ratepayers to account for changes to their services or unimproved valuations (for example, sewerage pedestal rates after building a new house on vacant land; commencing a garbage service, etc.)
These supplementary notice charges also attract a 15% discount providing all rates and charges are paid by the due date.


Discounts


Rate payers receive a 15% discount if payment is received by the discount due date.
In order to take advantage of the discount, the full amount, including any rate arrears and interest must be paid on or before the discount expiry date.
Electronic payments processed after the nominated Payment Cut-off Time on the due date by your financial institution or bill payment service will not be eligible to receive discount.
Please note: the discount does not apply to State fire levies, water usage, rural fire levies, environmental levies and interest charges, and residents with rates in arrears are ineligible for a discount until their arrears have been brought up to date.
In addition, outstanding rates attract an interest charge of 11% pa, compounded daily.


Pensioner Rebates


The Queensland State Government will subsidise 20% (Maximum $180.00 pa) of the rates for approved pensioners by way of a rebate. Also, Council offers a subsidy of 50% for approved pensioners. Application forms for the rebate must be lodged at the Council Office. These forms are available from Council's offices or online here
 

Payment of Rates

 

In person

Payments can be made directly at the Council Chambers
65 Egerton Street
Emerald Qld

Or any Council Office locations at Capella, Blackater, Duaringa, Rolleston, Springsure and Tieri. Monday to Friday8:30am and 5:00pm
Please ensure you bring along your current Rates Notice with Cash/Cheque/EFTPOS or Credit Card.

 Post

Mail your Cheque or Money Order together with the remittance slip from the bottom of the rate notice to:
Central Highlands Regional Council
PO Box 21
Emerald QLD 4720

(only cheques or money orders are accepted by mail and should be made payable to "Central Highlands Regional Council")
If a receipt is required, please tick where indicated on the remittance slip.

 Direct Deposits

Direct deposits to account:
Name: Central Highlands Regional Council
BSB: 034-181
Account No: 000194. 
Reference No: Use number on the front of your notice
Where possible fax details of the deposit to the office on 1300 242 687.
Note: Please allow sufficient processing time to ensure that your payment is received before close of business on the specified due date.

BPay
 

Biller Code: 51805
Reference number:  Use number on the front of your notice.
Contact your financial institution to make this payment directly from your cheque or saving account.
Note: Please allow sufficient processing time to ensure that your payment is received before close of business on the specified due date.

 Post Office

Payments can be made at any Post Office in person, via telephone on 13 18 16 or internet via http://postbillpay.com.au/.
Please quote Biller Code 2436.
EFTPOS may not be available from all Australia Post Offices.

Credit Card 

Phone 13 18 16 or go to http://postbillpay.com.au/ 
to arrange payment.
There is a maximum of $10,000.00 per transaction.

 Phone

Make payment directly to Council by Credit Card, please phone the General Enquiries Number. 1300 242 686.

 EFTPOS

EFTPOS Facilities: are available from Council's offices. Most credit cards are accepted (eg. MasterCard, Visa). Amex  and Diners Club Cards are not accepted.